{"id":25254,"date":"2024-11-21T12:59:59","date_gmt":"2024-11-21T05:59:59","guid":{"rendered":"https:\/\/www.atcwinemerchant.com\/?page_id=25254"},"modified":"2025-04-29T15:14:17","modified_gmt":"2025-04-29T08:14:17","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/parcelles.com.vn\/vi\/chinh-sach-doi-tra\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"25254\" class=\"elementor elementor-25254\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-270f78e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"270f78e5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-40dc09de sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"40dc09de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e13a11b sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"7e13a11b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p><strong><span class=\"fontstyle0\">1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3<br \/><\/span><\/strong><span class=\"fontstyle2\">1.1. Qu\u00fd Kh\u00e1ch h\u00e0ng c\u1ea7n ki\u1ec3m tra t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a v\u00e0 c\u00f3 th\u1ec3 \u0111\u1ed5i h\u00e0ng\/tr\u1ea3 l\u1ea1i h\u00e0ng ngay t\u1ea1i th\u1eddi<br \/>\u0111i\u1ec3m giao\/nh\u1eadn h\u00e0ng trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau:<br \/><\/span><span class=\"fontstyle2\"><span class=\"icon-dot\">\u00a0<\/span>H\u00e0ng kh\u00f4ng \u0111\u00fang ch\u1ee7ng lo\u1ea1i, m\u1eabu m\u00e3 trong \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t ho\u1eb7c nh\u01b0 tr\u00ean website t\u1ea1i th\u1eddi<br \/>\u0111i\u1ec3m \u0111\u1eb7t h\u00e0ng.<br \/><\/span><span class=\"fontstyle3\"><span class=\"icon-dot\">\u00a0<\/span> <\/span><span class=\"fontstyle2\">Kh\u00f4ng \u0111\u1ee7 s\u1ed1 l\u01b0\u1ee3ng nh\u01b0 trong \u0111\u01a1n h\u00e0ng.<br \/><\/span><span class=\"fontstyle3\"><span class=\"icon-dot\">\u00a0<\/span> <\/span><span class=\"fontstyle2\">T\u00ecnh tr\u1ea1ng b\u00ean ngo\u00e0i b\u1ecb \u1ea3nh h\u01b0\u1edfng nh\u01b0 r\u00e1ch bao b\u00ec, bong tr\u00f3c, b\u1ec3 v\u1ee1\u2026<br \/>1.2. Kh\u00e1ch h\u00e0ng c\u00f3 tr\u00e1ch nhi\u1ec7m tr\u00ecnh gi\u1ea5y t\u1edd, h\u1ed3 s\u01a1 ch\u1ee9ng t\u1eeb v\u00e0 h\u00ecnh \u1ea3nh li\u00ean quan \u0111\u1ec3 ch\u1ee9ng minh s\u1ef1<br \/>thi\u1ebfu s\u00f3t tr\u00ean \u0111\u1ec3 ho\u00e0n th\u00e0nh vi\u1ec7c ho\u00e0n tr\u1ea3\/\u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a.<br \/><\/span><span class=\"fontstyle4\"><em>L\u01b0u \u00fd: Ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng x\u1eed l\u00fd \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng c\u00f3 gi\u1ea5y t\u1edd, h\u1ed3 s\u01a1 ch\u1ee9ng t\u1eeb v\u00e0 h\u00ecnh \u1ea3nh minh ch\u1ee9ng.<br \/><\/em><br \/><\/span><span class=\"fontstyle0\"><strong>2. Quy \u0111\u1ecbnh v\u1ec1 th\u1eddi gian th\u00f4ng b\u00e1o v\u00e0 g\u1eedi h\u00e0ng h\u00f3a \u0111\u1ed5i tr\u1ea3<\/strong><br \/><strong>2.1. Th\u1eddi gian th\u00f4ng b\u00e1o \u0111\u1ed5i tr\u1ea3<\/strong><\/span><span class=\"fontstyle2\"><strong>:<\/strong> Th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c<br \/>h\u00e0ng h\u00f3a m\u00e0 b\u1ecb thi\u1ebfu ph\u1ee5 ki\u1ec7n, qu\u00e0 t\u1eb7ng ho\u1eb7c b\u1ec3 v\u1ee1.<br \/><\/span><strong><span class=\"fontstyle0\">2.2. Th\u1eddi gian g\u1eedi chuy\u1ec3n tr\u1ea3 h\u00e0ng h\u00f3a<\/span><\/strong><span class=\"fontstyle2\">: Trong v\u00f2ng 14 ng\u00e0y k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng h\u00f3a.<br \/><br \/><\/span><span class=\"fontstyle0\"><strong>3. Ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a<\/strong><br \/><\/span><span class=\"fontstyle2\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 mang h\u00e0ng h\u00f3a tr\u1ef1c ti\u1ebfp \u0111\u1ebfn v\u0103n ph\u00f2ng\/c\u1eeda h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i ho\u1eb7c theo ph\u01b0\u01a1ng<br \/>th\u1ee9c m\u00e0 c\u00e1c b\u00ean \u0111\u00e3 th\u1ecfa thu\u1eadn t\u1ea1i th\u1eddi \u0111i\u1ec3m kh\u00e1ch h\u00e0ng th\u00f4ng b\u00e1o \u0111\u1ebfn ch\u00fang t\u00f4i.<br \/>Trong tr\u01b0\u1eddng h\u1ee3p Qu\u00fd Kh\u00e1ch h\u00e0ng c\u00f3 \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p\/khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m,<br \/>Qu\u00fd Kh\u00e1ch h\u00e0ng vui l\u00f2ng li\u00ean h\u1ec7 \u0111\u01b0\u1eddng d\u00e2y ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i.<br \/><br \/><\/span><span class=\"fontstyle0\"><strong>4. H\u00ecnh th\u1ee9c \u0111\u1ed5i tr\u1ea3<\/strong><br \/><\/span><span class=\"fontstyle2\">4.1. Ch\u00fang t\u00f4i th\u1ef1c hi\u1ec7n \u0111\u1ed5i h\u00e0ng h\u00f3a \u0111\u00fang lo\u1ea1i s\u1ea3n ph\u1ea9m m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u1eb7t \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m giao<br \/>sai h\u00e0ng\/sai s\u1ed1 l\u01b0\u1ee3ng ho\u1eb7c khi ph\u00e1t sinh s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u1ea1t cam k\u1ebft.<br \/>4.2. \u0110\u1ed5i s\u1ea3n ph\u1ea9m kh\u00e1c c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng cho kh\u00e1ch h\u00e0ng trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m kh\u00e1ch h\u00e0ng<br \/>\u0111\u00e3 \u0111\u1eb7t h\u1ebft h\u00e0ng n\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd.<br \/>4.3. Tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n nhu c\u1ea7u n\u1eefa do l\u1ed7i h\u00e0ng h\u00f3a ho\u1eb7c kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi h\u00e0ng h\u00f3a<br \/>\u0111\u01b0\u1ee3c \u0111\u1ed5i l\u1ea1i c\u00f4ng ty s\u1ebd ho\u00e0n ph\u00ed cho kh\u00e1ch h\u00e0ng b\u1eb1ng h\u00ecnh th\u1ee9c chuy\u1ec3n kho\u1ea3n ho\u1eb7c theo ph\u01b0\u01a1ng<br \/>th\u1ee9c th\u1ecfa thu\u1eadn v\u1edbi kh\u00e1ch h\u00e0ng trong v\u00f2ng 07 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea31.1. Qu\u00fd Kh\u00e1ch h\u00e0ng c\u1ea7n ki\u1ec3m tra t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a v\u00e0 c\u00f3 th\u1ec3 \u0111\u1ed5i h\u00e0ng\/tr\u1ea3 l\u1ea1i h\u00e0ng ngay t\u1ea1i th\u1eddi\u0111i\u1ec3m giao\/nh\u1eadn h\u00e0ng trong nh\u1eefng tr\u01b0\u1eddng&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-25254","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 - Parcelles Wine Merchant<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/parcelles.com.vn\/vi\/chinh-sach-doi-tra\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 - Parcelles Wine Merchant\" \/>\n<meta property=\"og:description\" content=\"1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea31.1. 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